Month: January 2019

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Ok Stresses

To Do List
Ask yourself, how many things can you possibly do at once and stay 1 sober 2, calm and 3, positive?
I can’t answer for anyone else but myself of course; however, the answer simply is, ‘tons’ with faith.
I can do it all if I have faith. Don’t swat me away yet, let me explain.
Picture this, arms loaded down with paperwork, all of which needs a swift comb through, phone conversation happening by way of technique of jutted chin and shoulder shrugged, big dog, small dog using my leg as a petting post. New house, new shop, lawyer, computer dude, friends, new man, kids, Facebook twitter, new friends old friends, family — LIFE AGH!
Shit gets real, real fast. SO WHY am I doing so much at once!
I love to do things, it’s a family trait, my sister’s worse. The truth is, if I didn’t have a million things to do I would find a million things to do. When you ask, “What are you doing Heather?” I’ll bore you, I love to verbally list all my crap I have loaded on myself.
1. Open new Salon in 3 months, Check
2. Deal with new Salon setbacks, Check
3. Deal with starting BookPressed. And…..hell.
It’s a lot. Life happens fast, the next week that was so far away, has become 3 weeks ago. I used to wonder why people asked me to do so much, can’t they see how busy I am? Then I realized – it’s because I say, yes!
I’m trying to live life to the fullest, cram all the experiences I can in. Is it so wrong to want to do so much?
Yes…IF it makes you moody and sick. And it was starting to with me.
Did you know stress causes cancer? All kinds of crap, hair loss, skin rashes, bad breath. I’m not positive on the breath thing I just know I don’t brush when I’m freaked out and busy- don’t judge- you probably don’t bathe Ew.
So, my new thoughts are these. If I say, ‘yes’ it’s because I’m okay with the stress.
I’m here to tell you, you are as young as you’ll ever be, right this second, make it count. Take on the world, have good stress. But, get rid of the crap, all of it. A job, a partner who isn’t. Make the right plans, the pull your hair out plans, the take a risk plan. And have the faith you can do it all.
Have Faith –
Take on the fun stress the, “I can do it” stress. Have a healthy realization that you can do Anything…you just can’t do Everything!
Do what you can while you can. Our backs are hurting, hands are getting swollen, eyes dimmer. You get it – But while YOU are doing these things, these busy oh my god why am I doing so many things. Realize, you are doing it because YOU wanted to do these things, you can say, ‘NO’ when you want. Don’t’ blame others for your, ‘YESES’.

So be happy with your stress, I can guarantee you’ll have thicker hair!

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Snarky Shop Etiquette Test

     Proper etiquette for Shop Life My snarky and somewhat serious Blog

No matter the situation of owning, managing or working in a Hair Salon, rest assured proper etiquette is a requirement in all of these titles. So let’s break down a real scenario and let’s see which situation fits you best.

Owners- Etiquette Test

1.) Hairdresser Becky has been in a bad mood all day. You need to confront this immediately as you are starting to see this is becoming a topic with clients.

A.) You approach Becky away from everyone and politely ask, “How can I help you have a better day Becky?”

B.) You look at Becky in the mirror and mouth S T O P Your Crazy shit now.

C.) You ask her to meet you in the back and tell her to go shopping and buy a new attitude for tomorrow because she is never to wear that shit attitude again.

Ok Great hopefully you picked A

It’s a hard one I know but I have faith in my fellow owners.

Next question is for the Managers out there.

Manager- Etiquette Test

2.) Recently, you have noticed Becky has been eerily busy with highlights as of late but never seems to go to the supply house to restock her cabinet, which only seems to hold the color K.

A.) You approach Becky and ask her if she has been using your products. You ask her kindly if she will be replacing said items. You ask nicely because you’re the manager and you must confront these situations immediately with civility and decorum. Set the example. Be understanding – one of the team.

B.) You go back over the camera feed your boss put up without her knowledge, bring in at least three other stylist to watch what you know is happening. Immediately talk shit behind her back and secretly conspire to jointly hate her. re-name her Borrower Becky.

C.) You ask Becky over lunch if she by chance happened to of used you’re products and forgot to replace them. You then pray she doesn’t lie to you so you don’t turn the backroom into a high school gym locker and beat her down to teach her a lesson.

Ok Again, A was the correct answer! You are doing great guys!

Stylist- Etiquette Test

3.) The hairdresser next to you has been getting on your nerves Becky seems to be hogging a better part of the call ins and higher dollar appointments.

A.) As a stylist, you want to get along with everyone because together you are a united front. A team! So in the back room you discreetly ask Becky if everything is ok? Tell her you all have noticed she seems to be taking all the new clients and walk-ins for herself. You then tell her you completely understand if she has fallen on hard times and is in need of more money.

B.) You begin to stop what you are doing when the phone rings so you can get to it first  because two can play this game.

C.) When Becky hangs up the phone you walk over to her book – erase the new client she put down and put her on your book, hope that Becky address this and wait for the fireworks. Pray it is front of the boss who loves you more.

And A again!!!!

Well …I hope you always think back to my Blog if you are ever in a JAM and remember it’s all about control and decorum. SO if other shop owners keep calling all your girls to come to their salon to work. Remember, you are a lady/gentleman. It is a very complimentary thing they want your workers- means you’ve trained well.

A.) Ignore it because that said owner of that salon has no Etiquette. You’ll just wait it out and offer a better deal to her stylists.

SEE A AGAIN!

Heather Lea

Writer and Owner of Hair Loft on Linden Be kind stylists I love to make you laugh- but remember I know how to hold my shears and my pen.