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Have you ever had an idea and wondered if it would work? Yeah, well, I have a lot of those– often. But, I do act on an idea from time to time, and this time – I gave it a name.

Hairdresser Horizons

  Hairdresser Horizons is a name for salons to link up – state to state – visit – exchange ideas, and form bonding relationships. No more, no less.

The idea came to me when I was on a website. During Covid, this site was grounding for me both mentally and business-wise. Connecting with other salon owners, I was less stressed and more confident because I stayed informed and communicative with others in our industry. 

I would come into work and talk with my staff about the inspirational banter on the site. I would explain how other shops were doing and tell them about salon owners in other states and how they work with their staff.

  As the topic of Covid quickly faded, they were left with questions about other hair salons. They  were simply in awe of the lavish possibilities large shops offered, the high-paying clients’ expensive tools.

  Our shop is small and rugged as I like to call it, simple, effective, and professional. I couldn’t blame them for having so many questions-I too had been drawn to the bright lights of NewYork but – we live in a small town- and I’m the only shop they have ever worked.   

  I graduated from a hairdressing school 33 years ago in Ohio and immediately moved to New York and worked there for seven years, to my final landing spot in NC. I have worked in ALL types of salons in three different states, with every Boss imaginable. I have a history in salons- they do not. 

  A justified sense of curiosity might have bothered another salon owner, but for myself, I thought – why can’t they see these shops? 

  Although the web has given hairdressers the chance to communicate, it has not given us the human connection our industry has been longing for. SO! Why not reach out? Why not visit another salon in another state?   

I asked the owners on the salon owners site, ‘Who would be willing to open their doors and meet a small shop of 3 girls?’

  My response came from a gentleman who knows many salon owners, and he offered up a name I should try- I emailed the owner he suggested, and on May 13th, 2021, our little shop of 3 flew from North Carolina to Arizona to meet with Salon owner Andre Aronica, and his staff at DRE’s Hair Salon and Spa located in Phoenix Arizona.

You must know- the owner was a tad confused with my request, and with good reason. After all, it isn’t common to fly to another state to visit without a class happening. So, it was up to us to make this journey a learning experience for all. AND boy was it ever.

 The excitement that followed in the days of our return told me it was not just a great idea. It was an idea worth passing on to other shops for all states.

  Understand a lot more was happening underneath the visit that made it a complete success. We had similar views on various subjects- staff – business. Honestly, the girls from the salon were incredibly professional and welcoming that I would recommend reaching out to all salons if possible. As I said, we were fortunate with our compatibility.

  Having thought about what made it a success and what could have made it a failure gave me the essential list you should consider when reaching out to do a state-to-state visit. So here is the breakdown of considerations.

1.) Political banter leaks into all aspects of life anymore. Your day will be much more informative if you have similar views. As I said, I got lucky.   

2.) Have and exchange Bios for each guy/girl before your visit.

Bio’s are helpful learning tools your staff can use to get to know one another.

Ex: My girls had questions about his staff’s background- ‘what got them interested in training in Europe? How do you become a Master Colorist?’ You can see how pivotal these types of questions can be when they share that information face-to-face.

The Bio’s helped our staff -it gave them each a chance to get to know these people. If you don’t have bios on each stylist in your salon, I suggest getting it done. Have them write a small blurb in 3rd person about their strengths. BIOS ARE so important, and I loved that Andre had this offer on his site.

3.) Make sure your staff is on their best behavior.

If you have a snarky team that knows everything- don’t bother getting involved with this type of outreach. I’m lucky; I have a respectful staff. However, I can see how it could all go to crap if I had a rude staff. Andre’s team was excellent and respectful; they shared their time and shared their stories with the girls.

4.) Be Clear as to What is possible

Andre is a second-generation owner of a shop with up to 30 staff members- he is constantly working on or in the shop. He has over 6,000 square feet of active salon activities, and we were lucky to have him take the time out of his busy schedule to be with us. In other words, he has a lot going on, and I didn’t want him to feel like he had to take a day off for us.     

Visiting the shop while the staff is working is an excellent way to get a feel of the energy of a salon. We did not stay long, and my girls were thrilled to see his team actively working with the public and not models. It was like going to a hair show with ten different stylists working on ten other things – very excellent.

Andre made it possible to visit for a short bit without disturbing his staff.

5.) Choose a shop that is unlike yours. 

It’s incredible to see how much is put into these massive businesses, as I’m sure the curiosity was for his staff on how our little shop works.  

6.) Make sure you thank your host with a lunch or dinner.        

   I goofed up here – but you don’t have to *** Side Note Thank You, Andre! *** 

6.) Send A thank you note.

7.) Pass on the excitement.

What have we gained?

We gained friendships – mentors- a much-needed downtime with the staff- learned new techniques- learned an appreciation for owners of these massive salons. I think his team had more fun with the girl’s southern accents than anything else!  

We had a wonderful visit with Dre’s Salon– Andre is a hard worker in our field, and he is genuinely appreciated and loved by his staff. He maintained professional decorum and never spoke ill of any other shops or staff members. The team is lucky to have him as a boss and vice versa for the staff.

My staff came back to work with a broader sense of the differences of a larger salon and were deeply moved by the welcoming feeling given to all of us by Andre’s staff. I learned that even though we are a small shop, we can do bigger things – taking professional photos- working on Bio’s, and neatening up our website are just a few things. I am continually growing, and getting advice from someone like Andre was an excellent opportunity for all of us.

It has also inspired us to help you smaller salons reach out, visit other salons and HAVE FUN!

I currently have our staff reaching out to other salons to get on board with this idea. 

Having run the race, I can now see how important events like these can be for future shops.  

So, IF you are interested in offering your shop up for a visit from another shop, get on board – answer the questionnaire and figure out where you’d like to go with your staff. 

Questionnaire

1.) Politics – is it essential to have the same views?

If it does not matter – leave this blank. —————————————-

2.) Why would you like to be a sponsor/visitor of a shop?

——————————————————————————————-

3.) What do you hope to learn?

——————————————————————————————

4.) How did you hear about us?

5.) Are you and your staff partiers? Do you drink?

6.) I understand we all pay our own bills.   

7.) The events of the day are up to the owners

8.) Bio’s are not only essential but should be a requirement – this allows your team to get more personal.

9.) I understand that everyone runs their salon differently. I will visit or host because I am interested in getting the best out of my journey.

10.) Recognize- Hairdresser Horizon is about teaching a new way of connecting with other professionals.

The glorious part about working as a hairdresser for over 30 years is this; you find what you are good at. I’ve found enjoyment in this business training new hairdressers fresh from school to working behind a chair.
It is no easy task- it is taxing, and it is repetitive.
In this article, I will go over some real roadblocks that will happen to the newbies out there and give you stylists real answers to your questions. More than —commission or booth rent. Hopefully, this can help with some anxieties you will have to get over within the first month.
Let’s get to it, shall we
It’s your first week – Let’s pretend you have no clients, what then?
GET USED TO YOUR SPACE
Your first week, you will notice a flow to the salon and pay particular attention. Watch how the stylist greets their clients. Smiles, quick greetings, how are you? Watch the stylist talk to the client about their hair, listen to the questions, memorize these questions.
Relax- work with your chair – ask to shampoo a fellow stylist to get used to the chair, so you’re not a total dork when you attempt your first shampoo. Don’t sit your client up without that towel around her- I have seen this so often with new stylists- slow down. Believe it or not HOW you shampoo tells the client LOADS, so get better at it quickly. Ask another stylist who is known for shampooing to shampoo you. Copy that – be That.
GET A RYTHUM
Greet- Show them where to put their purse- coat-Use a CLEAN CAPE-
STAND IN FRONT OF THE PERSON IN YOUR CHAIR and ASK
“What do you hate about your hair? Now tell me what you LOVE about your hair.”
Watch them light up-it’s a question not asked often.
Most, if not all first encounters with clients involve the same questions. Please pay particular attention to where their hands fall while they are explaining their hair to you. Have the client SHOW you what they think an inch is. Even if your haircut is subpar- they won’t forget the time you spent TRYING to please them.
DON’T BE AFRAID TO TELL THEM YOU ARE IN TRAINING
Your first week will be weird; you’ll be happy – scared- disappointed and confused.
It is all very typical, and don’t expect anything less. What’s worse is- it will feel like this every day for the first year. Go easy on yourself – remember you are not the first person to do this, and you won’t be the last. When you explain to the client you are IN training, they appreciate the HONESTY; it opens up a door of understanding when you need help YOU Ask.
Quick things to help you look cool
Don’t over comb; take two to four swipes then get to it.
OPEN your shears- stop taking out mouse bites – don’t be afraid to CUT
Part down the back in a ‘Y’ -work bottom first- the sides – around the front – work from the top down.
LIFT your elbows when drying the hair
WATCH HOW TO CUT WITH ELEVATION
Get a pair of GREAT SHEARS —GET A AWESOME CAPE—-USE AWESOME EQUIPMENT— Don’t skimp on these. You’ll need to focus on a great blow dryer- at least two curling irons – 1 needs to be around ¾ –flat iron – 2 round brushes – 1 wet brush – 2 foil combs – 1 rat tail comb– clips -jaws and flat clips –Jaws for the thick hair – flat for fine thin hair and while working with foils.
The next step is working on your lines – for MOST beginners, I’m going to need you to BACK UP from the client -look at the line – does the bottom line look straight? You’ll be surprised how that line looks when your not on top of it. Get a different view – again, SLOW down but NOT at a snail’s pace.
Walk around to the client’s FRONT, pull the hair down and measure – use facial features as guides – the lips the chin – you get it- our eyes don’t come out and apart, so don’t guess- check.
Not sure about the bangs? Wait till you dry the hair to see where the lines need to be.
Finally- LEARN how to blow dry correctly- THIS IS THE MUST DO. It is your base for EVERYTHING- I can tell you one thing I do know- IF your elbows are not UP – you are not doing it correctly.
These are some of the points I work on with my new stylists – please, if you have any questions, ask.

I often find articles from other owners going on and on about how they can’t seem to find many stylists willing to work for them. Most salon owners are reaching out to other shops and inquiring, ‘What is the secret ingredient to get girls/guys behind a chair in their shop?’

Hold on to your topper- I will share a secret- but first, let’s take a look at things we can control.   

THINGS YOU CAN CONTROL

Cleanliness: Look at your shop, is it clean? Do you have enough storage for each stylist to put their products? Is your shop painted green or some other spine-tingling color? How about the location? Are you working with ancient tools?

Community Support: Do you often run ads in local papers? Not for just you but the girls? Is your shop a part of the community?

Professionalism: Are you personally kind, and do you dress for the job? Are you a good teacher/ guider? Do you hire anyone who wants a chair?

THESE are things only YOU can fix.

Clean your shop, work with the space you have – barter for someone to clean- put in shelves, hang plants outside to make it look inviting. Put up security cameras for your staff’s safety and paint a neutral color for God’s sake! Wake up for the day, if you want to be treated like a BOSS Look like a BOSS!

THINGS YOU CAN’T CONTROL

LIFE, HARDSHIPS, SOMEONELSES EMOTIONS  

Look, sometimes, the obvious answers are right in front of your eyes. There is no secret – it’s about BEING the BEST BOSS- Making the PLACE a place where the girls/guys feel wanted and appreciated. I promise you, if you have gone through Many stylists- the word has gotten out that you and your shop are not worth the effort. So the real problem here is not getting stylists.

It is learning HOW TO KEEP THE STAFF WE HIRE

Learn to inspire, smile, listen- THAT is what makes people want to work their best, and stay with the salon. Put effort into the shop. The salon atmosphere inspires creativity- make your space work for ALL of you. Be willing to train a new out of school stylist. Just remember – A new stylist holds a license to learn – Go to the schools- help them find YOU.

So if you want to know the secret- be the best boss you can. Not every stylist will fit you- but become picky, don’t just hire for the money; it never works.

STOP ASKING How to reel in big fishes. Don’t belittle our industry by thinking the salons that are working is because they just got lucky- no they worked hard for it. The salons working to the best of their ability are because they took the time to hire correctly. Nothing is easy- you will have to work for the salon. ALWAYS.

I want you, salon owners, to succeed. I want you to understand. YOU will have to work to make your shop a place stylists want to be. So – clean – smile- hold fast to your standards- work on you and your expectations. It will fall into place.

****I offer my words of advice on my webinar link- fast forward if you must but take me up on the ideas I provide on community events.****

Link for my webinar https://youtu.be/jH0zbXAcDOE

Salon Owner -Stylist Heather Lea

During COVID, stylists short on money, and the surge of impatient clients caused many stylists to go to people’s homes and cut, color & style hair. Commissioners got a taste of freedom.
No front desk monitors, no tickets to write up, no office visits telling you how poorly your numbers were just a simple house visit, and a thank you as they handed them money. Not a percentage of the funds…ALL of it.
All over America Commission Guys/ Girls want more freedom from the commission shops, and the COVID break let them see Booth Rental is a genuine possibility. The change is already starting, and we are seeing the drop in commission shop stylists and a substantial uplift in Booth Renters.
Commission shops are a beautiful thing for the fresh out of school stylist. You get a chair to work behind and become a part of a team. A boss who has established the business to ensure you have overflow and a way to earn money. All of the essentials are given. Commission owners provide a show up for work, and we’ll take care of the rest attitude. So, what has gotten into these commission stylists that would EVER make them want to consider leaving such a spoiled job?
Money
The same reason most commission shops have 30 chairs going, you do it for the money. We all do. When stylists grow in technique and start to understand their worth, the game changes, sometimes the only thing keeping the stylist at those commission shops is-
Loyalty
I find it ironic that MOST commission owners complain that their stylists ASK to become Booth renters.
STOP – Did you catch that?
Yes – most stylists do ask- and why do they ask? Because they trust you bosses as mentors- they like where they work, and they are offering you a chance to KEEP them before moving on. So – Why should Commission Owners consider the option of adding Booth rental?
Salon Credibility
Its something your Senior Stylists have earned for your shop. You provided a few clientele for those producing stylists – they just gave you more by doing a fantastic job. You know they are doing well- you can see the numbers. WHY NOT KEEP THOSE STYLISTS? They are making you look crazy awesome!
Suppose the commission shops do not consider other avenues to keep these senior stylists who are producing better work- more money – and being the example for the Jr. staff. Who knows what the future will hold for the commission shops.
Doesn’t sound very good- But an honest look at this situation is- If you don’t start working with your staff or seeing further into the future of hairdressing – you will consistently lose top performers to another shop, or they may end up taking your team with them when THEY open a salon of their very own.
The consideration for the Commission salons is this – offer stylists a growth option to do booth rent. Suppose you own a LARGE commission shop. Consider opening a sister company to let stylist move to when they reach a certain earning point and then you owners will have a better number to work off for BOOTH RENTALS.
For the commission owners- stop expecting top players in your salon not to question the system.
These are creative professionals, and if you train them correctly, they WILL ask questions.
Prohibition Hairdressers have seen what they are worth. They have seen the money possibilities. Where Commission shops may always be the best solution for the beginner stylist, they may not be the consideration for the Senior Stylists.
So —if you want to continue growing in the industry – be willing to change- after all, you cannot as owners be the exception to the growth rule.
I am just keeping it real for both sides.
Salon Owner and Writer Heather Lea Ryan

The failure of graduating Cosmetologists to launch is so high that states like Texas are rethinking how Cosmetologist’s hours and school fees will be handled due to the vast amount of unpaid student loans. *Hard Focus*

This could become contagious!
Now more than ever, we bosses need to understand – Stylists hold a license to learn. It’s the salons that do not understand this concept that we have such rapid drop out rates. And why is this? Why do we have such a high number?
*Overpriced schools teaching nothing but how to pass a state exam
*Stylists unable to find their fit into a salon
*Mismanaged salons
*And worse- horrible treatment of a new stylist causing a distaste for our industry.

With situations like those, you can’t blame them for leaving the industry. But I wish I could tell them all- there is a place for you – there are great salons out there. Just keep going!
Statistics are tough to come by on the rates of dropouts after one year. Still, the ever-growing debt accumulated from unpaid Hair Dressing Student Loans is enough for some states to reconsider Everything about our industry. In essence, if we don’t start helping these junior staff, we are in for some significant changes in our industry, and control will be one of them.
What a waste-
And all because the students can’t find a job or a teacher who will guide them in their careers.
Wow.
That’s a massive blow for us as bosses, don’t you think. We need to be concerned, and I believe the schools and the states should be ASKING the business owners How and What we can do to put a dent in these numbers.
The failure to launch is an excessively big DEAL.
And I am going to explain WHY the way we hire and the way we fire is probably the first and LAST problem creating this reconsideration of funding and schooling. How so?
Think about this- most of the creative minds attending hair schools are going there because we are unique. We went because we did not see ourselves behind a desk, in a board room, or a classroom. The idea that there is a school out there that could teach us a trade where we could be our own Boss- and make money without doing Math or Science- Genius Sign us up!
Without a four year degree, we can earn enough money to be a single mom and give our children a better life- pay for vacations- save money- learn about IRA’s – and get a paycheck that looks better than most school teachers. So, what’s in our way of Getting ON with our new stylish life?
1.) Not earning enough to pay back student loans
The graduating class of hairdressers is finding it harder to find the RIGHT FIT for them in a Salon. Hence- working-quitting- getting fired- giving up entirely- not being able to afford to pay back their student loans is the horrible cycle that must be stopped.

2.) Stylists unable to find their fit into a salon
Most of the stylist starting up aren’t sure which direction to go – commission – booth rent – whatever –
Make sure when you are hiring these girls that they are going to be an excellent addition and welcomed to the staff. Don’t put someone behind a chair for the $. It never works, and that’s why you hear of WALK OUTS.
And No, I do not consider that a badge of honor. It merely speaks volumes about you as a boss. It means all those girls you thought would work great with you- well, all of them said you weren’t good enough for them—- so change how you Boss. YOU HIRED WRONG.
In the meantime, how many girls did you let down that it took a whole shop to wake you up?
Nuff said

3.) Mismanaged Salons
How many commission salons were less than ready for the COVID close of shops? I’ll tell you Too many. For some, this closing was a blessing. We had new groups formed online to help guide the business owners with paperwork. Low and behold, they started sharing How To’s on paperwork. How long had the salon been moving along without the correct paperwork? The right numbers? Now the problem with the new stylist just doubled with owners not knowing what they were doing with their own money. Understand If you’re going to be a BOSS, you need to learn HOW to be a BOSS.
I can help with one area of Bossing.
I have a webinar class where I discuss, ‘Becoming The Better Boss’ check it out.
I offer you ideas on how to teach – how to bring a NEW stylist on to your team for Booth Rent- I discuss ideas to add to your shop. I offer you ideas on becoming more INVOLVED with your staff. What I am trying to do is create better, more knowledgeable team members. I’m trying to develop a team that helps one another and inspires others.
The result is this – we need to make the process better to help these new stylists, and it starts with us. The game isn’t about how many stylists we can crush to prove how awesome we are – no – it’s about teaching them how to rise to our level.
Hire because you can teach them what they don’t know-
Hire based on the fact that you want to see them Flourish –
Hire because you CAN teach – and if you cant find someone who can-

Salon Owner Heather Lea Ryan

http://www.bookpressed.com

Link for my webinar https://youtu.be/jH0zbXAcDOE

Salons are preparing for round two of COVID. Well, the smart ones are!

We are, for the most part, better equipped if this hits us again.

New air purifiers – Ozone cleaners- Disposable everything- Sanitizers out the wazoo- 6 ft. apart- One person at a time- Half-staff. WHEW! We went DEEP into this, but watching our businesses be brutally closed, we ALL went to extremes for health and safety – and not one of us would say we were sorry for spending the time or the money to do so. 

SO now what? Well, don’t just sit back and relax – GET your shop READY for the unexpected. Let your imagination run wild – my thoughts settle on –

*Possibility of Salon Closures

*Color Shortage

*Cold/Flu Season

Before you hyperventilate, let’s get a grip – let’s get some knowledge – and let’s get ready for anything.

First-

Commission shops –

Have a staff meeting in July BEFORE this happens again – You need a ‘bug out’ worksheet for your staff. You’ll need to get the paperwork together, listing everything and anything that will help your team with questions they may have if another shut down happens. Anything from who your Governor of your state is to tax matters. Let them understand – if they choose not to return to work, you will consider that a resignation. Etc. Explain how paychecks will work or not. And this time, BE ready and have money put aside. That goes for the staff as well as the owners. It would not hurt to have a financial adviser visit your shop to answer ANY questions the team is having. Become involved with helping them.

Second-

Booth renters

Simple- the staff is renting space from you. Although most of us were able to provide help, the first go around – this next time – rent will need to be paid. Sorry ladies and gentlemen – I understand how bad it sucks- but it’s not forever, and you are renting- the owners get nothing on top of what your rent is.

After this last go-around, renters should understand how important it is to be on the payroll, and hopefully, you have learned the difference between a grant and a loan. Renters – PUT YOURSELVES ON PAYROLL

COLOR shortage-

Get ready – here it comes, empty shelves, this will hurt all of us.

But we can each do our part- the small things that can help will be.

Weigh your color- Stop over mixing- Raise Prices.

DO not Let me hear any of you complain about a price increase.  

Have a color class on how to make colors – Look into using different color lines- Talk to your staff about what you are planning to do if your color line becomes all but impossible to find.

Finally – Cold/ Flu Season-

Clients have allergies, but they also have colds. We will not be able to tell anything apart from the other when it starts. To avoid the dangers – wear glasses- or face shields – talk about working with half-staff on a day, potentially avoiding everyone getting sick at the same time. Talk to your staff about what you expect if they get sick – number of days out- Make announcements on your Facebook or blast messages to clients for them to not come in at all if they are sneezing watery-eyed and coughing.

In closing – stay informed with current events and remain vigilant.

By taking steps for the unknown probabilities – the shock won’t be so bad.

Stay Safe – Be kind to each other- Have faith.

Salon Owner – BookPressed.com Heather Lea

Starting over for hairdressers Is this the first time you’ve ever moved from a salon? Are you going across town or are you picking up roots and moving to Idaho from New York? Moving is a thrilling thing. I use the word ‘THRILL’ because it gives me the flexibility to say fun or scary. Either way – if you’re moving, you’re moving. Let’s look at a common reason for a fun move. You are doing just that, moving. ****CALL STATE BOARD**** Always check with them first, you may need more hours of education in your new state, especially if they don’t have a kind reciprocity. Trust me when I tell you- when – you get a hold of someone at the State Board of Cosmetology, (key – when) they will help you with ANY questions you have. AND never trust anyone’s word of mouth, don’t assume anything! Be smart and don’t make state board upset or you won’t be working at all. Talk to your current salon’s product distributor. Ask her/him to ask if they can find you a Goldwell salon- Redken – or what the hell ever kind of hair product guru you’re bowing down to now. Hair industry peeps talk, this can shorten your list of which salons you’ll want to work in. Ease your freak by talking to people who already live there. Sometimes stress levels go down if you become active not passive in your move. You have to know of at least one person for the love of Pete! Talk to them – let the word get out A NEW girl/guy is in town! Visit salons see for yourself what they are like. Salons are like shoes! Find the one that fits you! Do what I do, get nosy see how they work when you come in as a client, get conditioned, whatever, but observe; helps you to see how they act. Watch what’s going out the door of that salon! Listen to what the hairdressers/owner are saying or not saying about people aka gossip. You may dig that – I don’t. To each his own. (Lying somewhat, it happens) *I’m gonna stop here a second on this thought. MOST hairdressers get along tremendously well because we are balanced people working on a tight schedule. I love the girls I have worked with, but we did not hang out all the time. Don’t be fooled if they don’t look like they are interacting, they may just be so comfortable with one another they don’t have to entertain each other all the time. Are you moving across town? Did you sign a contract? No kidding- If you signed one of these you are bound to them. Don’t fight it just learn a lesson- Pay attention to contracts. If you are in a small-town shame on you for signing a contract, and shame on you owners for being so confining. The contracts in bigger areas can be a needed thing. Most hairdressers get their clients through the salon they are working in. Other hairdressers bring in the clientele to the shop. If you are the girl bringing in the clients never sign a contract. If you’re gaining the clients, its protection for the owners who have worked overtime with advertising and hard work to have the overflow for you. So, know what you are bring to the table. If you are moving into or away from this shop. DO so with knowledge. Don’t be afraid to leave a shop, and it’s OK to grow or to realize other options are out there. Turnover is the nature of our beast, but if you need to move, start making plans now. Dress up for an impromptu hello at the shop you want to work. Don’t move to a shop you know is going to piss off your old boss. Good things never come from this move. Move to a shop, you know, you will feel welcome to grow. Make sure you can afford the booth rent or that you understand how a commission shop works. Remember to ask your distributor for advice. Go where the owner supports and advertises each hairdresser along with the shop name. NOW for the scary stuff! You are leaving because everyone in the shop is nuts- not a healthy nut- I’m talking drugs – alcohol- hate mongers with trash mouths and worse yet…the ones that think they can sing. Dear lord above. You’ve got cause and reason to leave. RUN! Find another salon quick! SO do your homework- know your worth – and remember Bosses are watching how you leave a salon knowing full well they could receive that treatment themselves. Hope that helps any of you moving up and on hairdressers. Author Heather Lea Ryan Owner of Hair Loft on Linden Owner of http://www.bookpressed.com